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CERT® Incident Note IN-2003-01The CERT Coordination Center publishes incident notes to provide information about incidents to the Internet community.Malicious Code Propagation and Antivirus Software UpdatesRelease Date: July 2, 2003
Recent reports to the CERT/CC have highlighted two chronic problems:
In general, it is important to remember that while antivirus software vendors continue to improve the speed and reliability of their signature update mechanisms, there will always be some window of time when a system does not contain signatures to detect a particular worm or virus. Several recent research papers that have placed estimates on the magnitude of "worst-case scenario" malicious code propagation rates also illustrate the risk to systems during the window of time before signatures are available.[1][2] SolutionsApply "defense in-depth"As mentioned above, it is not sufficient to rely solely on antivirus software for complete protection. Therefore, we recommend users apply a strategy of "defense in-depth" (where several layers of security or access controls are used) when considering ways to protect their computers from attackers. Although it may not be practical for all users, another way of achieving defense in-depth is to use diverse software and operating systems when possible. Some additional ways of improving security beyond the use of antivirus software follow. In addition to following the steps outlined in this section, the CERT/CC encourages home users to review the "Home Network Security" and "Home Computer Security" documents. Run and maintain an antivirus productWhile an up-to-date antivirus software package cannot protect against all malicious code, for most users it remains the best first-line of defense against malicious code attacks. Most antivirus software vendors release frequently updated information, tools, or virus databases to help detect and recover from malicious code, including W32/Bugbear.B and W32/Sobig.E. Therefore, it is important that users keep their antivirus software up to date. The CERT/CC maintains a partial list of antivirus vendors. Many antivirus packages support automatic updates of virus definitions. The CERT/CC recommends using these automatic updates when available. Do not run programs of unknown originNever download, install, or run a program unless you know it to be authored by a person or company that you trust. Email users should be wary of unexpected attachments, while users of Internet Relay Chat (IRC), Instant Messaging (IM), and file-sharing services should be particularly wary of following links or running software sent to them by other users, as these are commonly used methods among intruders attempting to build networks of distributed denial-of-service (DDoS) agents. Disable or secure file sharesBest practice dictates a policy of least privilege. For example, if a Windows computer is not intended to be a server (i.e., share files or printers with others), "File and Printer Sharing for Microsoft Networks" should be disabled. For computers that export shares, ensure that user authentication is required and that each account has a well-chosen password. Furthermore, consider using a firewall to control which computer can access these shares. By default, Windows NT, 2000, and XP create certain hidden and administrative shares. See the HOW TO: Create and Delete Hidden or Administrative Shares on Client Computers for further guidelines on managing these shares. Deploy a firewallThe CERT/CC also recommends using a firewall product, such as a network appliance or a personal firewall software package. In some situations, these products may be able to alert users to the fact that their machine has been compromised. Furthermore, they have the ability to block intruders from accessing backdoors over the network. However, no firewall can detect or stop all attacks, so it is important to continue to follow safe computing practices. Recovering from a system compromiseIf you believe a system under your administrative control has been compromised, please follow the steps outlined in
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Authors: Chad Dougherty and Allen Householder This document is available from: http://www.cert.org/incident_notes/IN-2003-01.html CERT/CC Contact Information
Phone: +1 412-268-7090 (24-hour hotline) Fax: +1 412-268-6989 Postal address: CERT/CC personnel answer the hotline 08:00-17:00 EST(GMT-5) / EDT(GMT-4) Monday through Friday; they are on call for emergencies during other hours, on U.S. holidays, and on weekends. Using encryptionWe strongly urge you to encrypt sensitive information sent by email. Our public PGP key is available from If you prefer to use DES, please call the CERT hotline for more information. Getting security informationCERT publications and other security information are available from our web site
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