III. Solution
Remove infected files from the system
If the attached file has not been executed, it should be safe to simply delete the message and attachment from your email client.
If the malicious code has run, it's possible to get rid of W32/Gibe by deleting all of its components from an infected system. It should be noted that this is an incomplete process; it will not remove the entries in the system registry. If possible, it is best to run an anti-virus product to repair the system and remove the associated files.
Configure email clients to block executable attachments
Many email clients can be configured to prevent users from opening
potentially malicious executable attachments while reading
mail.
Run and maintain an anti-virus product
It is important for users to update their anti-virus software.
Most anti-virus software vendors have released updated information,
tools, or virus databases to help detect and recover from
W32/Gibe. A
list of vendor-specific anti-virus information can be found in Appendix A.
Many anti-virus packages support automatic updates of virus definitions.
We recommend using these automatic updates when available.
Exercise caution when opening attachments
Exercise caution when receiving email with attachments.
Users should be suspicious of unexpected attachments regardless of their origin.
In general, users should also always scan files received through email with an anti-virus product.
The following section of the "Home Network Security" document provides advice on handling email
attachments securely:
http://www.cert.org/tech_tips/home_networks.html#IV-A-4
Filter the email or use a firewall
Sites can use email filtering techniques to delete messages
containing subject lines known to contain the malicious code, or they can filter
all attachments.
Appendix A - Vendor Information
Central Command, Inc.
- http://support.centralcommand.com/cgi-bin/command.cfg/php/enduser/
std_adp.php?p_sid=J2Rv5R9g&p_lva=&p_refno=020304-000001
Command Software Systems
- http://www.commandsoftware.com/virus/gibe.html
Computer Associates
- http://www3.ca.com/virus/virus.asp?ID=11468
F-Secure Corp
- http://www.europe.f-secure.com/v-descs/gibe.shtml
McAfee
- http://vil.mcafee.com/dispVirus.asp?virus_k=99377&
Microsoft
The Microsoft PSS Security Response Team
Alert for this issue can be found at
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/virus/alerts/gibe.asp The alert also tells how to contact Microsoft for free support for this sort of issue.
Outlook XP and Outlook 2000 and 98 with the Outlook Email
Security Update are not vulnerable to this virus as they would
automatically block the .exe attachment from being opened. More
information on the Outlook Email Security Update can be found here: http://www.microsoft.com/office/ork/2000/journ/OutSecUpdate.htm
Norman Data Defense Systems
- http://www.norman.com/virus_info/w32_gibe_a_mm.shtml
Panda Software
- http://service.pandasoftware.es/servlet/panda.pandaInternet.EntradaDatosInternet?
operacion=EV2FichaVirus&idVirusFicha=2627&pestanaFicha=1&idioma=2
Proland Software
- http://www.pspl.com/virus_info/worms/gibe.htm
Sophos
- http://www.sophos.com/virusinfo/analyses/w32gibea.html
Symantec
- http://securityresponse.symantec.com/avcenter/venc/data/pf/w32.gibe@mm.html
Trend Micro
- http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=WORM_GIBE.A
You may wish to visit the CERT/CC's Computer Virus Resources Page located at:
http://www.cert.org/other_sources/viruses.html
Author(s): Brian B. King
This document is available from:
http://www.cert.org/incident_notes/IN-2002-02.html
CERT/CC Contact Information
Email: cert@cert.org
Phone: +1 412-268-7090 (24-hour hotline)
Fax: +1 412-268-6989
Postal address:
-
CERT Coordination Center
Software Engineering Institute
Carnegie Mellon University
Pittsburgh PA 15213-3890
U.S.A.
CERT/CC personnel answer the hotline 08:00-17:00 EST(GMT-5) / EDT(GMT-4)
Monday through Friday; they are on call for emergencies during other
hours, on U.S. holidays, and on weekends.
Using encryption
We strongly urge you to encrypt sensitive information sent by
email. Our public PGP key is available from
If you prefer to use DES, please call the CERT hotline for more
information.
Getting security information
CERT publications and other security information are available from
our web site
* "CERT" and "CERT Coordination Center" are registered in the U.S. Patent and Trademark Office.
NO WARRANTY
Any material furnished by Carnegie Mellon University and the
Software Engineering Institute is furnished on an "as is"
basis. Carnegie Mellon University makes no warranties of any kind,
either expressed or implied as to any matter including, but not
limited to, warranty of fitness for a particular purpose or
merchantability, exclusivity or results obtained from use of the
material. Carnegie Mellon University does not make any warranty of any
kind with respect to freedom from patent, trademark, or copyright
infringement.