Yesterday I couldn't Spell Systems Administrator; Now I Am One!
by Larry Rogers
Everybody who has a home computer is a system administrator-especially those who are connected to the Internet via cable modem or DSL
connections. Home computer owners have the same responsibilities - even if they don't accept them - as the professionals who take care
of the computer systems at work. Home computer owners who don't take responsibility may change their perspective on security when
their computer systems are used in a distributed denial-of-service attack against an organization that can afford to go after all
computer systems used in the attack.
You've just purchased a state-of-the art and top-of-the-line personal computer system and you're running the latest version of your
favorite operating system. To give yourself the highest speed Internet access available, you've chosen the always-on technology of a
cable modem. You are ready to do some serious computing in your home. Let's go to it!
After a few weeks of enjoying your new system and your very fast Internet connection, you notice that the connection isn't so fast
anymore. In fact, when you aren't doing anything on the system, you notice that the transmit light on your cable modem is on solidly.
You poke around a little (or ask your child or the teenager down the street to poke around) and see some programs running that you
don't recognize. With a little tinkering, you kill them off and are pleased to see that the modem's transmit light is taking a rest.
A few days later, the event repeats itself, and you counter with the same techniques that worked before. You stop the problem again,
but you get a sinking feeling that you'll have to do this over and over again. Feeling a bit nervous, you look around for damage. Your
applications still work and your bank account balance looks about right. That's a relief. You decide the problem is solved and you
move on.
That day in the paper, you read about some high-profile attacks on well-known e-commerce sites. You learn that the sites that were
attacked have suffered significant financial losses. They intend to go after the owners of the computer systems used in the attack.
You think to yourself, "Corporations have deep pockets. They can afford to pay for their inability to keep hackers out of their
computer systems. Serves 'em right!"
Soon after, you receive in the mail an official-looking document from an attorney's office. Upon opening it, you find "legalese"
describing a suit filed on behalf of one of those e-commerce sites you read about in the paper. You find that you and your computer
system are listed as one of the systems against which the suit has been filed. Whoa! Corporations may have deep pockets, but you
don't, especially after just having spent your extra cash on that new computer system. Now it seems that you'll need to spend even
more money for legal services to defend yourself.
Could this happen to you? Yes, it could; and the fact that it hasn't happened yet doesn't mean that it never will. I firmly believe
that the time will come when an e-commerce organization like the one mentioned above will seek compensation because you neglected the
standards of due care and, thus, caused their loss. It's a matter of when, not if.
Still not convinced that it could happen to you? Think about it another way. What is the difference between the computer system in
your office and the brand-new system at home? Not a lot, except that within the corporate setting, there is almost always a group of
employees who have administrative responsibilities for the care and well being of those computer systems. For the computer at home,
you have that responsibility, whether you choose to accept it or not.
OK, so what if your machine doesn't have an administrator? After all, you believe that there is nothing on your home computer system
that would be of interest to an intruder, right?
Guess again. That system has all the features needed to participate in one of those popular distributed denial-of-service attacks
that, unfortunately, characterize the Internet these days. Your new machine has lots of power, plenty of disk space, a lot of memory,
and a high-speed and always-on Internet connection. Most importantly, its owner (you) is probably not looking very closely at how the
system is being used and potentially abused. It's a perfect target. Yesterday, you couldn't spell systems administrator. Now you are
one!
What does it mean to be a systems administrator for your home computer system? It means many things, including patching software,
installing a firewall, using a virus checker, and keeping up-to-date about what's happening on the Internet.
At the CERT® Coordination Center, we have learned that over 95% of all network intrusions could be avoided by keeping your
computer
systems up to date with patches from your operating system and applications vendors. If you do nothing else, you should install these
patches wherever possible, and as quickly as possible.
Unfortunately, applying patches is often a hard, time-consuming task. Vendors don't always tell you whether their products will
continue to work when patched. When you're not sure if you can apply a patch without repercussions, contact your vendor and ask. As
more customers ask these questions, the more likely it is that the vendors will make their products work on patched systems-and
publicize their efforts.
What else should you do? Your car has a physical firewall that sits between you and the engine compartment. Its purpose is to keep
the
bad things that can happen to and around your engine out of your lap. Your computer system ought to have a firewall too, a
technological firewall. With a technological firewall, you can keep the intruders out of your lap.
There are many brands of firewalls, and they come in two basic varieties-hardware and software. The hardware firewall attaches
directly to your cable modem or DSL connection, and your computer system plugs into the firewall. In 2001, they cost about $200. The
software firewall is nothing more than an application that installs directly on your computer system. You can purchase them at prices
of $20 and up, but there are good ones that are free. Do some research to see which firewalls meet your needs. While you're at it,
consider getting one of each, especially if your home computer system is a laptop that may be attached to other networks besides the
one at home. No matter where you connect that laptop to the Internet, you will have a firewall standing between you and-literally-the
rest of the world.
Viruses and worms have a significant impact on computer systems. You should invest in anti-virus software and then be sure to keep the
virus signatures file up to date. Most anti-virus software makes this job easy by automating the task. Money spent here is money well
spent.
Finally, you need to keep up with the security issues surrounding your computer system and its applications. We suggest that you
subscribe to the electronic mailing lists that are relevant to you. You need to know when there are patches, improvements, and new
versions that have security implications for you.
Given the present state of technology, computer systems need attention-and lots of it-to keep them operating more securely. For your
home computer systems, you are the person who has the responsibility to give that attention. You need to accept it and do what the
professional systems administrators do.
In case you didn't know this already, when you are connected to the Internet, the Internet is connected to you. You need to be ready.
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