CERT/CC Contact Information
To report a vulnerability in network-related software, use our Vulnerability Reporting Form.
Encrypting Sensitive Information
When sending sensitive information by email, please encrypt it. You can find details about our PGP key in Sending Sensitive Information.
Phone—CERT Hotline+1 412-268-7090 (24-hour hotline)
The CERT hotline is available from 8 a.m. to 5 p.m. EST(GMT-5) / EDT(GMT-4) Monday through Friday, excluding holidays. Outside of working hours, CERT personnel are on call for business-related emergencies. The CERT hotline cannot provide technical support for home users. Home users should contact their internet service providers or computer manufacturers for technical support.
To report an incident to US-CERT, complete the US-CERT Incident Reporting Form.
To report an internet crime to the FBI/IC3, visit the Internet Crime Complaint Center.
If you would like to send a secure fax or discuss other methods of sending sensitive information, call the CERT hotline.
Postal AddressCERT Program
4500 Fifth Avenue
Pittsburgh, PA 15213-2612
Public Relations Contact for the MediaPhone: +1 412-268-4793
Fax: +1 412-268-5758